Held in the centre of Westminster, London, amongst the chaos of the hung parliament discussions around them, MetaPack today held their user conference.
CEO Patrick Wall opened the event which included an audience of carriers, retailers, consultants and industry experts. He promised a packed day starting with a short review of the last 12 months and the majority of the event being reserved for the future.
Wall didn't dissapoint and with a short review over, we were treated to presentations on everything from the IMRG gold standard (See www.idisgold.org) to 1 hour delivery slots (DPD - www.dpd.com) through to deliveries in a box from ByBox (www.bybox.com).
There were plently of opportunities to ask questions in this well organised event, including time during and at the end of sessions and also during the metwork opportunities during the lunch and coffee breaks.
Following the opening from MetaPack, Royal Mail presented well on the future of Royal Mail. Having reached agreement from the unions, Royal Mail are now able to modernise their business and start to take advantage of the opportunity of the Royal Mail network to offer more services to companies wishing to deliver parcels.
We were then taken through the Packet+ service being offered now by UK Mail. Another new service for them.
Dwain McDonald did a great job of showing us how DPD are allowing 1 hour time slots for delivery. His product is cutting edge and his honesty very refreshing. DPD will certainly be taking market share this year.
We then broke for lunch and MetaPack bravely took the post lunch slot and with a Morecambe and Wise style delivery (their words not mine) they took us through the way the business has grown and how through partnership they have some compelling services to offer now.
Manhattan gave an excellent presentations on the multi channel whirlwind and ByBox took time to explain how their deilvery offer allowed people to gain flexibility and control in the receipt of their delivery.
Wall closed the day with an offer for drinks in the pub next door and everyone left saying it had been a informative and useful day.
Plenty to keep the mind ticking over. A great day.
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